['Privacy Policy\n\nAt EmaraTopUp Solutions, protecting your personal data is a top priority. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our online platform for mobile recharge processing, prepaid balance management, international top-up services, digital wallet integration, and customer support solutions.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide when using our services, including but not limited to your name, phone number, payment details, and transaction history. In addition, we may collect technical data such as IP addresses, browser type, operating system, and usage data to improve the functionality of our services.\n\nHow We Use Your Information \nYour data is used to: \n- Process your mobile recharge and related transactions accurately and efficiently \n- Manage your prepaid balance and digital wallet securely \n- Provide customer support and respond to inquiries \n- Enhance and personalize your experience on our platform \n- Comply with legal and regulatory obligations related to telecommunications and financial services \n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating the platform and delivering services, under strict confidentiality agreements. Disclosure may also be necessary for legal compliance, fraud prevention, or protection of our rights.\n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When data is no longer needed, we ensure it is securely deleted or anonymized.\n\nYour Rights Under GDPR and Applicable Laws \nIf you are located in the European Economic Area or other regions with applicable data protection laws, you have the following rights regarding your personal data: \n- Right to access the information we hold about you \n- Right to rectify any inaccurate or incomplete data \n- Right to erase your personal data under certain conditions \n- Right to restrict or object to processing \n- Right to data portability \n- Right to withdraw consent where processing is based on it \nPlease contact us at the physical address below to exercise any of these rights. We will respond in accordance with applicable laws.\n\nSecurity Measures \nWe employ appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our platform is regularly reviewed to ensure compliance with security standards.\n\nCookies and Tracking Technologies \nOur platform may use cookies and similar technologies to enhance user experience, analyze traffic, and remember your preferences. You can control cookie settings through your browser; however, disabling cookies may affect the usability of certain features.\n\nChildren’s Privacy \nOur services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly.\n\nChanges to This Privacy Policy \nWe may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information.\n\nContact Information \nFor any questions, concerns, or requests related to your privacy and data protection, please write to us at: \n\nEmaraTopUp Solutions \n48 Al Wasl Road, Suite 12B \nDubai, Dubai 00048 \nUnited Arab Emirates \n\nPhone: +971 4 325 7890 \n\nWe are committed to safeguarding your personal data and thank you for trusting our online platform for your mobile top-up and telecommunications needs.', 0.0012200000000000002, 'gpt-4.1-mini']